Our Privacy Policy
Privacy is given serious importance at Home Construction Limited ("Home Construction", "we", "us"). We work to ensure that all relevant privacy and data protection laws are complied with when dealing with personal information.
We strongly encourage you to go through this Privacy Policy carefully. A thorough understanding will help you make an informed decision when giving personal information to us.
When you access our website and/or engage us to provide any service (the "Services"), you consent to the terms of this Privacy Policy and agree to be bound by it.
This Privacy Policy does not limit your existing rights under the Privacy Act 2020 or other relevant privacy and data protection laws.
1.0 Collection of personal information
We collect and store personal information of our clients and other visitors to our website (homeconstruction.co.nz), social media accounts and/or office.
The information collected from an identifiable individual may include that individual's name and contact details (physical address, email address, landline and/or mobile number or other contact details you provide us) as well as information on companies, trusts or other entities associated with the individual.
We also collect information about how you use our website and social media accounts (for example, traffic volumes, time spent on pages), your IP address and/or other device identifying data, information contained in your correspondence with us or survey responses and other information required to provide a service or information you have requested from us.
We collect and hold personal information directly from you when you:
make an enquiry or request our Services,
become a client and we provide you with the Services,
contact us,
sign up to receive our emails,
visit our website.
You may choose to not disclose this information to us. You should be aware however that it may mean we are restricted or prevented from providing our Services to you.
2.0 We may receive personal information from you about others
We may also collect information from you about someone else where you have authorised us to do so, or where the information is publicly available.
If you provide us with personal information about someone else, you must ensure that you are authorised to disclose that information to us and that we may collect, use and disclose such information for the purposes described in this Privacy Policy.
This means that you must take reasonable steps to ensure the individual concerned is aware of and/or consents to the matters detailed in this Privacy Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, our identity, and how to contact us.
3.0 We collect, hold, and use your personal information for limited purposes
We collect personal information to assist us in providing you with the Services that you have requested. This information may be used for purposes including to:
respond to your enquiries,
provide the requested Services to you,
market our Services. We may also send you newsletters and up to date information via text, email or other electronic means (you can opt out of this at any time),
carry out training of our personnel in relation to the Services,
ensure we comply with laws and regulations,
keep open lines of communication with you, including in response to a complaint,
send you our bills and collect any money owing to us, and
any other use that is authorised by you or relevant privacy laws.
In the event of a sale, merger, consolidation, liquidation, reorganisation or acquisition, your information may be transferred.
By using our website, interacting with our social media accounts or asking us to provide you with the Services, you consent to your personal information being collected, held and used in this way and for any other use you authorise. We will only use your personal information in the ways outlined in this Privacy Policy or if we have your express permission.
4.0 We can collect your non-personally identifiable data
When you use our website and Services, you agree to us accessing, aggregating and using non-personally identifiable data collected from you. This data does not identify you nor any other individual.
This data may be used to:
help us understand how people are engaging with our website and Services, for example, the busiest days of the month and most popular web pages;
provide further information regarding our Services;
gain relevant business insights; and
otherwise improve our website and Services.
5.0 Transfer and storage of personal information
Information that you provide to us through our website, by email or through our social media accounts is stored on systems we use to run our business.
As at the date of this Privacy Policy, we use the following providers to store and process personal information:
Microsoft SharePoint.
Mailchimp, for email communications, with data stored in the United States.
Google Analytics, to understand how our website is used, with data processed in the United States and other countries.
Your personal information may be transmitted through and stored on those servers as part of the Services. If our providers or the location of our data change in the future, we will update this Privacy Policy. We encourage you to review this Privacy Policy regularly so you are aware of any changes.
We are based in New Zealand and access your personal information from New Zealand. Where your personal information is stored overseas, we take reasonable steps to ensure it is protected in a way that is comparable to the protections under the Privacy Act 2020. The role of these providers is limited to providing hosting, storage and related services to us.
If you are not comfortable with your personal information being stored in another country, you should not provide us with your personal information or use our website.
6.0 We are committed to protecting your personal information
We will at all times work to ensure that we are taking all reasonable steps to protect your personal information. Our website uses an SSL certificate, and data transferred between you and our website is encrypted.
Despite our best efforts, the internet itself cannot be trusted as a secure environment. Consequently, we are unable to give an absolute promise that your information will always be safe. Sharing of personal information over the internet is done at your own risk.
If we become aware of any privacy breach relating to your personal information that is likely to cause you serious harm, we will notify you and the Office of the Privacy Commissioner as soon as practicable.
7.0 We will only release your personal information in limited circumstances
The personal information which you provide to us will only be disclosed if it is necessary, appropriate and achieves the outcome for which you engaged our Services.
Unless there is a sale, merger, consolidation, liquidation, reorganisation or acquisition, we will not disclose your personal information to a third party unless we have your express consent. We may have to do so without your consent to comply with any court orders, subpoenas, or other legal process or investigation, including by tax authorities, required by law. If it is possible and appropriate, we will endeavour to notify you to let you know this has occurred.
Your personal information is not controlled, accessed or used by the third parties who host our data, except for the intended use of storing and processing that information.
Our analytics and advertising partners may receive information about your use of our website through cookies and similar technologies. More information on this can be found in the Cookies section of this Privacy Policy.
8.0 Requesting access to your personal information
It is up to you to ensure that the personal information you provide is accurate, complete and up-to-date. Unless there are legal grounds for refusing, you may ask to access the personal information we hold about you. You may also ask us to update or correct any information we have about you.
This may be done by writing to us at 1 Kairua Road, Hornby, Christchurch 8025 or by email to info@homeconstruction.co.nz. You will need to prove that you are the individual to whom the personal information relates.
We will respond to your request as soon as reasonably practicable, and no later than 20 working days after receiving it, unless there are legal grounds preventing us from doing so. We will explain why if we are unable to do so. One example for refusal would be if access would unreasonably impact the privacy of another individual. If you request a correction and we have to refuse, we will take reasonable steps to note that you requested that correction.
Your personal information will only be kept for as long as it is needed. There may be circumstances where we have to keep the information for a specified amount of time to meet legal and reporting requirements.
9.0 We use cookies
A cookie is a small text file that is stored on your device for record-keeping purposes. It does not identify you personally, but it does identify your device. Our website uses cookies.
We and our third-party service providers may use a combination of "persistent cookies" (cookies that remain on your device for an extended period of time) and "session cookies" (cookies that expire when you close your browser). Amongst other purposes, these can be used to track how the website is being used and the level of engagement with ads.
You can set your browser to alert you when you receive a cookie, giving you the chance to accept or reject it. If you refuse a cookie, this can affect how the website functions. We do not respond to "Do Not Track" requests at this time.
Performance cookies collect information on how you use the website, such as our most popular pages and any error messages you receive. We use Google Analytics for this. These cookies do not collect identifying personal information, and we receive reports showing aggregate numbers and trends. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
Targeting cookies may be used to show you advertisements related to your interests and to measure whether an advertising campaign has been effective. They remember that you have visited our website and may share this information with advertising partners. As a result, you may see advertisements about our Services on other websites.
You can learn more about interest-based advertising and opt out at:
Digital Advertising Alliance (DAA): http://optout.aboutads.info/
Network Advertising Initiative (NAI): http://optout.networkadvertising.org/
Opting out will not stop advertising altogether. You will instead be shown generic ads.
10.0 You may opt out of email communications
We use Mailchimp to send emails about our Services and general updates. Every email includes instructions on how to unsubscribe. If you choose to opt out, you may still receive emails about privacy breaches (if relevant) or changes to this Privacy Policy.
11.0 Third-party websites
Our website may contain links to third-party websites or applications. We have no control over, and take no responsibility for, these websites and applications. Please take care when giving out personal information on them.
12.0 Privacy complaints process
If you are unhappy with how we have handled your personal information, you may send a complaint to our Privacy Officer. Please provide us with the full details of your complaint along with any supporting documentation:
Email: info@homeconstruction.co.nz
Post: 1 Kairua Road, Hornby, Christchurch 8025
We will:
send you an initial response to your complaint within ten (10) business days; and
look into and seek to resolve the issue within twenty (20) business days. If we need longer, we will let you know.
If you are not satisfied with our response, you can make a complaint to the Office of the Privacy Commissioner at www.privacy.org.nz.
13.0 This Privacy Policy may be updated
We reserve the right to change this Privacy Policy at any time. The amended Privacy Policy will be effective as soon as it is posted to our website.
If you continue to use our website and/or receive our Services, you will be considered to have accepted the amended Privacy Policy.
This Privacy Policy was last updated on 30/09/2026.